Set of 6 Linen Cloht Napkins Lesna Gray Melange

We can deliver orders worldwide. If your country is not on the list, please send us an inquiry.

We reserve the right to refuse the production of an order if we foresee potential delivery difficulties, such as the size being too large and couriers refusing to transport such orders. In such a case, we will notify the customer.

Shipping costs depend on the region and the weight of the package. The maximum weight of a package is 10 kg. If your order weighs more than 10 kg, it will be shipped in multiple packages. In this case, the shipping costs will be added up for each package. You can view the shipping costs in this table (all prices are in Euros including VAT): 

All prices in the table are in Euro and include VAT.

All prices in the table are in Euro and include VAT.

For Customers from Switzerland:

For deliveries to Switzerland, we recommend using the service of MeinEinkauf.ch. MeinEinkauf.ch will handle all customs formalities and deliver the goods to your doorstep for a small fee. To use this service, please register with MeinEinkauf.ch before placing your order  MeinEinkauf.ch. 

Shipping cost for Roman Blinds

Shipping costs for Roman blinds with a mechanism depend on the size of the blind. Often, we ship Roman blinds in two packages. In this case, you will receive two tracking numbers.

How to Calculate the Shipping Costs for Roman Blinds:

• For blinds with a width from 115 cm to 170 cm
  

Shipping cost = Price for a standard package to your region + 10 EUR

• For blinds with a width from 170 cm to 195 cm
  

Shipping cost = Price for a standard package to your region + 20 EUR

• For blinds with a width from 200 cm to 245 cm
  

Shipping cost = Price for a standard package to your region + 35 EUR

For exact shipping costs to your location and your order, please refer to the provided table or contact our customer service.

Fabric samples are sent without a tracking number. The delivery time is 5-15 working days.

The delivery time for ready-made products is:

• 3-5 days to Germany
• 3-5 days to Poland
• 5-10 days to Austria
• 1-2 weeks in other EU countries
  
• Approximately 1 month worldwide
  

If you do not receive your order within this time frame, please check the status of your package with the tracking number or contact us.

If the shipment cannot be delivered to your home, it will be redirected to a parcel station. It will be stored there for about 2 weeks. During this time, you can pick up the shipment. If you do not pick up the package within this period, it will unfortunately be returned to the sender.

Fabric samples are sent without a tracking number. The delivery time is 5-15 working days.

The delivery time for custom-made products is:

• 3-4 weeks to Germany
• 3-4 weeks to Austria
• 3-4 weeks to Poland
• 4-5 weeks in other EU countries
  
• Approximately 1-2 months worldwide
  

As we tailor these orders specifically for the customer, the production and internal logistics require additional time. We ship the package as quickly as possible, and sometimes a shorter delivery time is achievable. If you need the items urgently, please contact us.

We use the services of trusted carriers such as DPD, DHL, German Post, Austrian Post, Polish Post, and some other reliable local couriers. After your order is shipped, you will receive an informational email with the tracking number for your package and the carrier's name.

Please note: All fabric samples are sent without tracking numbers.

If you have any questions about the delivery, please contact us.

You can return your order within 30 days. Once we receive the return and verify that the item is unused and undamaged, we will refund your payment and shipping costs within 14 days. Please inform us via email at alemiragroup@gmail.com before returning the item to ensure a quick refund.

Please include the order or invoice number or your full name (as used in the order) in the return documentation, so we can quickly identify your order and process the refund within 14 days. The address label on the package is often damaged and illegible, so we ask you to include the return information inside the package. Without this information, the identification process can be significantly delayed. If you do not receive the payment within 14 days of the return, please contact us via email at alemiragroup@gmail.com and let us know.

If the item is damaged, we reserve the right to withhold part of the refund. We do not cover the return shipping costs.

If you wish to return your order, please send the goods to the following address:

• for Germany:
  

Global24

"Alemira Group s.r.o."

Oldenburger Ring 3

02829 Markersdorf 

• for France:
  

Global24

"Alemira Group s.r.o."

22 rue Edmond Rostand porte 0012

59130 Lambersart

• for Austria:
  

Global24

"Alemira Group s.r.o."

Franzensbrückenstrasse 14 ,

1020 Wien 

• for Holland
  

Global24

"Alemira Group s.r.o."

Afrikastraat 23,

6014CG Ittervoort

• for Italy:
  

Global24

"Alemira Group s.r.o."

Via Papa Giovanni XXIII n 13/15,

20053 Rodano(Mi)

• for Spain
  

Global24

"Alemira Group s.r.o."

Martorell Highway 104-108,

08740 Sant Andreu de la Barca

• No Returns for Custom-Made Products
  

Returns for custom-made products are not accepted. All custom orders are individually made for each customer. It is unlikely that custom-made products with special sizes will fit another buyer.

• Verification of Measurements before Ordering
  

Please carefully check the measurements provided when ordering custom-made products. Incorrect measurements can result in products that do not fit and cannot be returned.

• Correction of Defects
  

If the received custom-made products have defects or defects become visible during use, we will correct these defects free of charge. For example, if curtains or tablecloths become too short after washing. In such cases, we will cover the transportation costs.

• Changes after Receiving the Goods
  

If you wish to make changes to the custom-made products after receiving them, these will be done at an additional cost. In this case, we do not cover the transportation costs. Please note that such changes are chargeable and may take additional time.

• Recommendation to Order Fabric Samples
  

We recommend our customers to order fabric samples before placing an order for custom-made products. This helps to avoid possible misunderstandings regarding the color and texture of the fabric.

• Communication in Case of Defects
  

If you find any defects, please contact us immediately with a detailed description of the problem and, if possible, photos of the defects. This allows us to find a solution quickly and efficiently.

• Transportation Costs for Defects
  

If defects are found and a return or adjustment is required, we will cover all associated transportation costs.

• Clear Communication When Ordering
  

Make sure that all details and special requests are clearly stated when placing the order to avoid misunderstandings.

If you have any questions, please write to us at info@varvarahome.com.