1.1. This website (www.varvarahome.com), is operated by Alemira Group LLC («Alemira Group») . «User» and "you" is referred to as any person placing an order via this website.
1.2. The relationship between the User and Alemira Group are regulated by the General Conditions. The User confirms to have read and accepted the General User Conditions.
1.3. The information mentioned above is in force at any location from which you are using the Site.
1.4. The present General Conditions may be changed without prior notice at all times. Any purchase after the change should be accepted by the client.
1.5. The general conditions may be filled in by other conditions if it is mentioned. If they are, on the contrary, the present General Conditions will have priority.
2. Accuracy of content2.1. The User can find information of products and prices and the detailed order information at the «Product Info Page.» It can be changed and corrected. Changes to the contents can be done without prior notice. Alemira Group has made product information accurate and have displayed the colors of the products as accurately as possible. The weights, dimensions, and volumes of the products are approximate. We cannot guarantee that your screen's display will accurately reflect the color of the product on delivery.
2.2. Alemira Group is not responsible for the use of this Site, its content, and possible errors. It is not responsible for any incorrect display of the data.
3. Prices3.1. VAT is included in the price for delivery in the European Union displayed on the Site. Forwarding charges are not included in the price. The currency is clearly mentioned. Alemira Group will inform you as soon as possible if an error is found in the price of the products you have ordered and you can cancel your order, free of charge.
3.2. Prices for delivery outside the European Union can have extra taxes for the recipient in some cases.
4. Ordering4.1. You can place an order if you are an adult aged 18 +. The ordering process consists of following steps:
a. You add the products you want to purchase to your shopping cart;
b. You choose your delivery option;
c. You enter the delivery address;
d. You enter your billing address together with the payment information;
e. You accept the General Conditions;
f. You review your selection.
4.3. Alemira Group will send you an e-mail confirming receiving your order after submitting your order. If you pay by credit card, you will also receive an e-mail containing your payment status. You will also receive a notification of shipping your goods.
5. Payment5.1. All payment methods are described in the section «Payment» posted on the Site. With respect to our payment modalities for credit cards as well as to the security modalities we refer to the «Privacy policy» posted on the Site.
5.2. Alemira Group is the owner of the sold goods until the day of complete payment of the price and possible late payment interests and/or indemnities.
6. Delivery6.1. We use a service of DHL and Deutche Post for delivery for most of our orders. All shipments have its own number for better tracking. Customers can track the status of their order in their personal account on our site or in a special section of the website of the carrier.
6.2. Delivery prices depend on a delivery country and weight of the shipment. All shipping information you find here.
7. Privacy policy7.1. Your privacy is important for Alemira Group. You can find our Privacy policy by clicking here. This privacy policy is valid for all products and services provided by Alemira Group. By using this Site, the User accepts the privacy policy.
8. Limitation of Liability8.1. Alemira Group is not responsible for an uninterrupted availability or access to the Site, problems of the computer system, viruses or other inconveniences, which might come from the use of the Site.
8.2. Legal Warranty: a legal warranty equal to 2 years exists for customers. This warranty only covers a lack of conformity, which already exists in the supplied goods. The seller commits itself to replace the concerned goods free of charge during this period. Defects after a period of 6 months following delivery are not considered to have been present at the time of delivery; it is a subject to proof by the customer.
8.3. Warranty conditions: The customer needs to present its sales receipt or invoice to demand a warranty. The warranty is nontransferable. Any defect must be reported within two months after it has been discovered. Afterwards, every right to repair or replacement is void.
8.4. Exclusions: Defects caused by accidents, worsening of the condition through negligence, use of the goods in conflict with the purpose for which it was designed, falls, wrong following the operating instructions or the manual, rough use, adjustments or modifications, improper installation, poor maintenance, abnormal, commercial or improper use are not the subject of warranty.
8.5. Use of the goods: Alemira Group is not responsible for loss or other damages of any kind, which the User or third person would suffer in the use of the goods.
8.6. Delivery and other exclusions: Alemira Group is not responsible for any delay. All the deadlines are only indicative without any obligation on the part of Alemira Group. Alemira Group is not also responsible for any damage it would be caused by its fault or negligence, even in cases of gross negligence. You cannot get compensation for any consequences or any other damage that cannot be foreknown by one of the parties at the time of closing of the sale.
9. Use limitations and intellectual property rights9.1. This Site is prepared by Alemira Group for your personal and non-commercial use. Please do not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, or create derivative works from information or material on this Site. Copying or storing of any content for other than personal, non-commercial use is not permitted.